Frequently Asked Questions
This is the title
What does 'For Research Use Only' mean?
All PURE PEPTIDE FACTORY compounds are intended strictly for in-vitro laboratory research and investigational applications. They are not for human or animal consumption, diagnostic, therapeutic or cosmetic use.
Where do you ship from?
All orders ship from our domestic AU fulfillment facility. Standard delivery is 2–5 business days within the AU and NZ
What is the purity of your compounds?
Every batch is verified at ≥99% purity by reverse-phase HPLC and confirmed by mass spectrometry. Documentation is available on request.
Do you ship internationally?
We currently ship within the AU and NZ only. International availability is under evaluation.
How is my order packaged?
Orders ship discreetly in unbranded packaging with no external indication of contents
Which payment methods do you accept?
All major credit cards via secure Shopify checkout. Additional payment methods may be available at checkout.
Do you offer bulk or research-institution pricing?
Yes. Contact support@nexcell.com for institutional and bulk inquiries.
What is your return policy?
Due to the nature of research compounds, all sales are final. We will replace any product damaged in transit or not matching the order.